Shipping Standard Shipping Policy All domestic online orders ship to the lower 48 states for free. (Excluding blade sharpening and juicer repairs) Orders to Alaska and Hawaii will be contacted for additional shipping and cost requirements. Please contact us for international orders. All orders totaling over $400.00 USD will have an automatic required signature on the shipment. Any customer who wishes to NOT have a required signature MUST send an email to [email protected] with their order number, and request to have the required signature removed from the order. Please note that all orders under $50.00 USD will be shipped by standard USPS without tracking information and may take 5-12 business days in shipping. Please contact us for faster shipping options which will be an additional charge. All orders over $50.00 USD will have valid tracking by USPS or UPS. 30 Day "Hassle-Free" Return Policy Red Wing Organics will accept returns for merchandise provided it is in the original packaging and has not been used or altered in any way within 30 days of receipt of order. Any shipping damages MUST be reported within 72 hours of product delivery. Failure to report damages to product may result in loss of return ability, or replacement/exchange items. Red Wing Organics is NOT responsible for shipping damages not reported in a timely manner. To report shipping damages, applicable pictures must be provided showing box/package damage, packing material, product damage, and a picture of the shipping label. Please email all shipping damage reports to [email protected] to file a loss claim. Qualifying Returns Products must be in a new and resalable as new condition. Any product that was used is non-returnable. Prior authorization must be given before any return can be made. Shipping Fees are non-refundable. Order cancellations can only be requested prior to shipment. Any product shipped in error (the wrong part), will be replaced with the correct part at no charge. The replacement part(s) will be shipped at no cost, by the same shipping method that the original order was shipped and a email return label or label placed in the box with the new parts will be issued at our discretion to return the parts that were originally shipped in error. We will not upgrade the shipping method. All returns must be sent to: Red Wing Organics Attn: Returns 1135 North 7th St. Lake City, MN 55041 1-651-380-9919 [email protected]